GET SERIAL NUMBER COMPUTER USING COMMAND PROMPT

This is how to get the serial number computer using command prompt.  The command as below;

wmic bios get serialnumber

HOW TO REMOVE SAVED LOGS IN THE EVENT VIEWER

1. Open command prompt “CMD” with “Run as administrator”.

2. Run the following command as below and press enter to proceed.

del /s /q %programdata%\microsoft\eventv~1\extern~1

3. You will see the saved logs deleted.

Deleted file - C:\ProgramData\microsoft\eventv~1\extern~1\Log_0.xml

Deleted file - C:\ProgramData\microsoft\eventv~1\extern~1\Log_1.xml

Deleted file - C:\ProgramData\microsoft\eventv~1\extern~1\Log_10.xml

…….

4. Done.

More details may refer to http://support.microsoft.com/kb/2489761

TOOLS FOR THE NETWORK TROUBLESHOOTING

There is a some useful tools for the network troubleshooting purpose. 

1.       Network Monitor 3.4.

http://www.microsoft.com/en-us/download/details.aspx?id=4865 

2.       Wireshark

https://www.wireshark.org/download.html 

3.       PortQuery/PortqueryUI

http://www.microsoft.com/en-us/download/details.aspx?id=24009 

4.       RpcDump : this tool is contained in Windows resource pack and it is useful to dump all the RPC interface information on a machine.

http://www.microsoft.com/en-us/download/details.aspx?id=17657 

5.       Fiddler : this tool is very useful for HTTP related connection issue)

http://www.telerik.com/download/fiddler 

6.       Microsoft Remote Connectivity Analyzer

https://www.testexchangeconnectivity.com  

7.       Ping/Telnet/tracert/Netstat/nslookup: All these are Windows OS built-in tools. 

8.       TCPView : TCPView is a Windows program that will show you detailed listings of all TCP and UDP endpoints on your system

https://technet.microsoft.com/en-us/sysinternals/bb897437 

9.       Whois : Whois performs query against the registration record for the domain name or IP address that you specify

https://technet.microsoft.com/en-us/sysinternals/bb897435

Thanks to Premier Support for this info.